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Business Consulting & Education Workshops
Most organizations do a great job in training their managers and employees in on-the-job skills, but overlook interpersonal skills training.
Some people are naturally good communicators. Collaboration as a method of negotiation is second nature. They know how to build strong working relationships. They know how to listen and, at the same time make their thoughts clear. When they need to intervene, they don't hesitate, they realize each conflict presents an "opportunity" to succeed. Other develop these skills through diligent work and study. Communication is "learned behavior".
Effective interpersonal communication allows individuals to take ownership of their attitude, behavior, career, relationships and life. They are life skills.
Our bedrock six hour communication workshops addresses
· Being a active, empathic listener
· Send clear, concise, messages
· Constructive conflict resolution
· Utilizing emotional intelligence
· Dealing with the Difficult Conversation
· Dealing with the Difficult individual
· Building strong working relationships based on mutual respect
When a business entity, public or private, is facing a complex issue finding the best resolution is imperative. Finding the best resolution means determining the best interests of all of the stakeholders. Failure to plan is planning to fail. Every business needs a strategy: an effective strategy inspires and informs the actions of the executive team and empowers employees.
Change, reorganization, interpersonal and intra-departmental conflicts all pose threats to the integrity of the organization. Creating order from misunderstandings starts with looking beyond the symptoms and uncovering the underlying factors presenting the conflict. We provide consultation, training, and follow through for:
* Training for communication skills, team building, conflict resolution, strategic planning, leadership and management developmental skills
* Imparting personal negotiation skills
* Resolving disputes and grievances between all levels of managements and employees
* Facilitation of reorganizations/downsizing
* Assess existing organizational and personnel dispute resolution systems and, if necessary, design and implement new ones
* Management and labor interactions and collaboration
* All areas of family business, including management, psychology, team building, communications, conflict resolution, succession planning, the strategic planning process, family business problems and family business education
Your group may be experiencing specific interpersonal communication problems, or you may be aware of certain weaknesses among members of your team. We can customize the content of your workshop to focus on the key areas your group needs.
Our presentations are designed to share new communication behaviors, improve attitudes about the workplace and enhance individual communication skills which in turn increases employee productivity and morale.
Our dynamic, interactive approach and user-friendly tips and techniques provide workshop participants with hands-on tools to build high performance attitudes about life and work. This helps organizations improve their management practices and employee communication, resulting in more effective operations and increased profits.
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